International Finance Awards
Most Improved Mobile banking Application - Singapore 2025
Best Foreign Bank for Customer Experience – Singapore 2023
Digital CX Awards
World's Best Retail Bank for Digital CX - 2025
Outstanding Digital CX Mobile banking - 2025
The Asset Triple A Awards
Digital Bank of the Year - 2024
Best Retail Online Banking Experience - 2024
SC Mobile can be downloaded from the App Store / Google Play Store.
For iPhone users, the app requires a device running on iOS 14 or later, with a minimum of an iPhone 6s Plus.
For Android users, the app requires a device running on Android OS Version 9.0 or above.
If you have recently applied for a new product with us, your Temporary User ID and Password will be sent to you separately via email and/or SMS.
If you have not received them or require further assistance, you can visit the nearest branch or call our Client Contact Centre for further support.
1. Go to Online Banking.
2. Scroll to the bottom of the page and select ‘Register’ with Temporary User ID and SMS PIN.
3. Review the information provided and accept the Terms & Conditions.
4. Enter your Temporary User ID and Password, then click ‘Next’ to set up your personal login credentials.
1. Tap on the Services tab located at the bottom right corner.
2. Select ‘Personal Details’.
For more information, please click here.
You can easily adjust your daily transfer limits and authorise transactions securely on SC Mobile. To adjust your daily transfer limit, simply log in to SC Mobile, go to ‘Pay & Transfer’ tab and update the limit under ‘Manage Daily Transfer Limit’.
For more information,click here.
Authorisation limits will not be adjustable. To safeguard our clients against fraudulent transfers, we have set authorisation limits at S$5,000 by default for all transaction types. However, the default value will not apply to clients who have personalised authorisation limits below S$5,000.
For more information,click here.
No, the authorisation limit is an enhanced security feature which requires users to enter their SC Mobile key to proceed for any transaction equal or above S$5,000. It is independent of the daily transfer limit, which puts a restriction on the amount that users can transact.
As part out our enhanced anti-scam measures, the Bank will set the default authorisation limit to S$5,000 for new clients and for existing clients with authorisation limits exceeding S$5,000. This change will not apply to clients who have already personalised their authorisation limits to below S$5,000.
For more information,click here.
1. Log in to SC Mobile.
2. Tap on the Services tab located at the bottom right corner.
3. Under ‘Digital Servies’, select ‘Credit Card Activation & PIN Setup’.
Alternatively, you can also select ‘View All’ and select ‘Credit Card Activation & PIN Setup’ under Card Management tab.
For more information, please click here.
1. Click on the credit card you’re inquiring about.
2. Tap on the ‘eye’ icon located on the card.
3. Your credit card number and expiry date will be displayed on the eCard.
For your CVV details, please refer to your physical card.
All posted and unposted transactions will appear under ‘Card Activity’. However, some transactions may take time to be posted to your account. For example, if a merchant has approved the transaction but has not yet submitted the final charge, the transaction may not immediately show up in your transaction history.
1. Click on the credit card you’re inquiring about.
2. Select ‘Rewards’ to view your available points and redeem your rewards.
Yes, you can. Simply follow the steps below.
1. Log in to SC Mobile
2. Select ‘Discover’ at the bottom navigation bar.
3. Tap on ‘Deposits Accounts’ to view the available products. Select the type of account you wish to open.
4. Follow the instructions and submit your application.
For more information, please click here.
1. Log in to SC Mobile.
2. Tap on the ‘Discover’ tab located at the bottom navigation bar.
3. Click on ‘Deposit Accounts’ to view available products.
1. Log in to SC Mobile.
2. On the Home page, select your account under ‘Deposits’.
3. Click on ‘Money Lock’ to lock your funds.
Alternatively, you can visit the nearest branch or call our Client Contact Centre for assistance.
For more information, please click here.
From the Home page, tap on ‘Add Other Currency’, and select the currency you wish to add.
1. Tap on ‘Pay & Transfer’ at the bottom navigation bar.
2. Select ‘Pay All Credit Cards’. You may choose to make payment for a Standard Chartered credit card or another bank’s credit card.
3. Enter the details of the card you wish to pay for by tapping ‘Add Card’.
For more information, please click here.
You can easily perform payments or transfers using the new shortcut functions available on the Home page. Alternatively, you may access various payment and transfer options by tapping ‘Pay & Transfer’ at the bottom navigation bar.
For more information, please click here.
1. Tap on ‘Pay & Transfer’ at the bottom navigation bar.
2. Select ‘Repeat Transfer’. The details from your previous transfer, including the from and to account and the amount, will automatically be filled in.
3. Swipe to complete the transaction.
1. Tap on ‘Pay & Transfer’ at the bottom navigation bar.
2. Select ‘Manage’.
3. Under ‘Payees’, select ‘Add & Manage Payees’.
1. Tap on ‘Invest’ from the bottom navigation bar.
2. Select ‘Investment Profile’.
3. Select ‘Create My Investment Profile’ to begin creating your profile.
For more information, please click here.
The Insights Hub is a feature within SC Mobile, designed to provide you with a comprehensive overview of your financial status all in one place. It allows you to track and view key financial insights, such as interests earned, savings, summary of cashflow and card spending.
1. Log in to SC Mobile.
2. On the Home page, select ‘Insights’ to set your limits and manage your budgets.
No, your account balance does not include your investment holdings. It only reflects the balances from your Current, Savings and Fixed Deposit accounts (where applicable).
To view your investment holdings, please look under the ‘Investments’ section.
If you notice any unauthorised transaction, follow the steps below:
1. Cancel or block your card
– Log in to SC Mobile.
– Tap on the Services tab located at the bottom right corner.
– Under Digital Services, select ‘View All’.
– Under Card Management, select ‘Credit Card Cancellation’ to submit a request.
2. Submit a request:
– Log in to SC Mobile.
– Tap on the Services tab located at the bottom right corner.
– Under Digital Services, select ‘View All’.
– Under Card Management, select ‘Credit Card Transaction Dispute’ to submit a request.
For more information, please click here.
If you believe you have been scammed, you call contact our Client Contact Centre immediately to temporarily disable your digital access. You can also visit any branche or reach out to your Relationship Manager for further assistance.
Alternatively, you can also use the chat icon at the bottom right corner of the Online Banking page. Our online chatbot is available 24/7 to assist with your queries.
For more information, please click here.
1. Contact the Client Contact Centre.
2. Select option 9 in the main menu.
3. Enter your 7-digit NRIC number or 16-digit debit / credit card number.
4. Perform second-level authentication via SC Mobile Push Notification or SMS OTP.
5. Press 1 to confirm your request to disable your Online / Mobile banking and Online Trading access.
For more information, please click here.
No, your debit / credit card(s) and account(s) will not be blocked automatically. If you require assistance in doing so, please contact the Client Contact Centre.
For more information, please click here.
1. Click on the ‘?’ icon on top right corner of the pre-login sreen on SC Mobile.
2. Select ‘ATM & Branch Locations’.
Alternatively, click here to locate your nearest Standard Chartered ATM or branch.
1. Tap on the Services tab located at the bottom right corner.
2. Look for the ‘Digital Services’ menu
3. Select ‘View All’ to see the full list of service requests you can raise.
For more information, please click here.
1. Tap on the Services tab located at the bottom right corner.
2. Look under ‘Settings & Configuration’.
3. Click on ‘Communication Settings’.
4. Click on ‘Alerts and Notifications’ and manage your preferences.
Upon logging out of SC Mobile, you will be prompted with a notification asking if you would recommend the app to a friend. We value your feedback on what we have done well and areas where we can improve, so we may continue to enhance your digital banking experience with us.
You are now leaving the Standard Chartered Bank (Singapore) Limited (“SCBSL”) website to access a third party website (“Third Party Website”).
SCBSL shall not be liable for the handling of any information you may provide on the Third Party Website, or for any loss incurred in connection with your access to or use of the Third Party Website. SCBSL makes no warranties, representations or undertakings about the Third Party Website.
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